Sewan-Belgium - [SEWAN Belgium] Unexpected disturbances – Incident details

System Under Maintenance

[SEWAN Belgium] Unexpected disturbances

Resolved
Major outage
Started 13 days agoLasted 3 hours 40 minutes

Affected

Sewan Belgium - VOIP

Major outage from 6:00 AM to 9:40 AM, Degraded performance from 6:00 AM to 9:40 AM

Sewan Belgium - SBCNG

Major outage from 6:00 AM to 9:40 AM, Degraded performance from 6:00 AM to 9:40 AM

Sewan Belgium - SBCNG - LEU - 01

Major outage from 6:00 AM to 9:40 AM

Sewan Belgium - SBCNG - BRU - 01

Degraded performance from 6:00 AM to 9:40 AM

Sewan Belgium - SBCNG - BRU - 02

Degraded performance from 6:00 AM to 9:40 AM

Sewan Belgium - portal.sewan.be

Degraded performance from 6:00 AM to 9:40 AM

Updates
  • Resolved
    UTC
    Resolved



    The issue has been resolved, and incoming calls are now working normally again.

    Our teams will continue to closely monitor the situation.



  • Investigating
    UTC
    Investigating


    Dear Customer, Dear Partner,

    We are currently experiencing issues with incoming calls. Our teams are actively working on resolving the issue.

    Best regards;

    SEWAN Technical Team